Event Detail

Leveraging Technology to Improve Restraint Regulatory Compliance

Friday, Dec 1st, 2023          9:00am to 10:00am Az/Phoenix


     This presentation explores how a Mayo Clinic team in Phoenix, Arizona went above and beyond to address documentation processes and concerns related to restraints.
     Presenters will discuss how they implemented an interdisciplinary team and innovative technology to eliminate the time nurses spent doing unnecessary, manual steps of tracking and calculating restraints performance data. 
     Presenters will discuss
how this project contributed significantly to their organization’s accreditation readiness, innovation, and health equity goals.  Process improvements and outcomes related to this project will be shared.

COST:  FREE for active members of AzAHQ, FAHQ, MAHQ, NEAHQ, OAHQ, NCAHQ, and OrAHQ by selecting your association's ticket type.

           Non-members: $35.   
           Registration ends 
midnight 11/30/2023

CE: This event has been approved by NAHQ® for 1.0 credit hour of CPHQ CE credit.

FLYER:  Click here


  • Patient Safety
  • Performance and Process Improvement
  • Quality Leadership and Integration
  • Quality Review and Accountability
  • Regulatory and Accreditation


  • Cathy L. Hannafin, MBA/HCM, RN, CPHQ  |  Mayo Clinic Nursing Quality Specialist
  • Laurie H. Schellbach, MBA, RN  |  Mayo Clinic Nursing Education Specialist
  • Lorrie A. Jones, APRN, CNS, DNP  |  Mayo Clinic Clinical Nurse Specialist
  • Ursula D. Fletcher, MHA, RN, CPHQ, CPPS  |  Mayo Clinic Nursing Quality Specialist and AZAHQ Past President


  1. Participants will be able to identify regulatory standards related to restraint management.
  2. Participants will be able to identify potential barriers that could impact compliance with regulatory standards of care for restrained patients.
  3. Participants will be able to explore how to leverage technology and interprofessional partnership to improve outcomes.
  4. Participants will be able to discuss the benefits and lessons learned from implementing an automated restraint quality monitoring program.

Updated: 10/19/2023