Announcement Detail
From Conflict to Collaboration:
Managing Challenging Interactions in The Clinical Setting
WHEN: Oct 30th, 2025 2:00 to 3:00pm CT
Information and registration Coupon required (obtain from your organization)
DESCRIPTION: In today’s high-pressure healthcare environment, conflict is inevitable—but it doesn’t have to be destructive. This insightful webinar equips clinicians with practical tools grounded in emotional intelligence to navigate difficult interactions, de-escalate negative behaviors, and foster trust-based collaboration. Participants will learn how to identify emotional triggers, regulate their own responses, and apply clear, compassionate communication strategies that support a culture of safety and respect. Ideal for nurses, leaders, and frontline staff seeking to strengthen teamwork and improve patient outcomes.
SPEAKER(s): Lindsey Bruchhaus, MSN, RN, CHPQ
PROGRAM FEE:
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FREE for AzAHQ, FAHQ, MAHQ, NCAHQ, NEAHQ, OAHQ, OrAHQ, TGCAHQ & UAHQ Members (with coupon)
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$25 Non-Members
CEU: ANCC CE 1.0 hours
NOTE: This event, offered by an organization participating in Healthcare Quality Collective, is available at no cost for active members of each participating organization. Participating organizations organize and host the events and are responsible for registration and certificate generation. Registration processes vary due to differences in systems. Contact the hosting organization if you are experiencing difficulties with registration or obtaining your certificate of attendance.
Added: 9/11/2025 Coupon: NOCONFLICT